Covid-19 Update

Date: February 01,2021

To all customers,

There is no denying that the COVID-19 pandemic has taken an unprecedented toll on Canadians from coast to coast, and the entire world, and its timeline continues to remain uncertain. As a result, 2000 Travel Ltd has announced it is extending the validity of future travel credits until September 30, 2022.

All 2000 Travel Ltd customers who were impacted by cancelled travel due to the pandemic and who made non-refundable bookings will now be able to use their credits for travel up to September 30, 2022. The extension is intended to provide 2000 Travel Ltd customers with greater flexibility so they can plan their future vacation with peace of mind.

While most future travel credits were set to expire by December 30, 2020, travel restrictions and the global pandemic have gone on far longer than anyone could have ever expected. The voucher extension accounts for the uncertain timeline and travel restrictions currently in place. Moreover, it will ensure our clients, including those in smaller regional markets, can enjoy a future travel at a time that is convenient for them.

The travel credit extension is specific to those customers who made non-refundable bookings, to any customers with cancelled travel because of the pandemic, for all group bookings.

The expiration date on customers’ existing future travel credits will automatically be updated, so there is no action required on the part of 2000 Travel Ltd or customers. Travel credits can be redeemed when booking an upcoming local or international vacation group package arranged by 2000 Travel Ltd.

For existing group bookings, the credit to be used towards the same destination. For both existing individual and group booking changes, travel must be completed by Dec. 30, 2022.